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You Don't Have to Take Our Word for It!

Here's what some of our satisfied customers have to say about Madison Automotive:

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02/28/2024

Super nice staff, transparent and fair pricing, highly recommend! I’ll definitely return to them for future maintenance!



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12/21/2023

Broke down on my way through and they got me up and running the next day. Super professional and transparent with everything.



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11/04/2023

Great service ask for David.



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09/21/2023

I used this business and I'm glad I did. They got the correct diagnosis after another company diagnosed incorrectly. I will be returning my vehicles to your company for any further work.



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09/15/2023

Great work on my Range Rover.



09/13/2023

They were excellent at diagnosing and fixing my transmission. When the problem resurfaced a week later, they went ahead and fixed it again at no cost. Highly recommend.



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07/07/2023

5 Stars to Brent & the crew at Madison. Thank you for keeping my daughter & myself rolling!!



06/02/2023

These guys are jam up! We are from SC and were looking at buying a car in Memphis. Not wanting to risk driving 16 hours round trip to find we didn't like the vehicle, we began looking for a shop local to Memphis to do an inspection and be "our eyes" for us. Despite their busy schedule, the team at Madison Automotive made time to work us in for an inspection of the vehicle we were looking at. After a very thorough inspection and detailed report, we decided to continue to purchase the vehicle. Thank you Madison Automotive for helping us from many miles away!!



02/09/2023

Great shop. They got my 2017 Kia Niro in sooner than anywhere in town could. They had a diagnosis same day, they couldn't eliminate my problem, due to not having a specific tool kit that they unfortunately don't have at this time, but explained in detail that I had a small leak. They refilled it showed me how to check it and what fluid I needed to refill with and got me back on the road. My car is running fine and I have more knowledge about how it works.



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03/23/2023

Top quality shop with professional and accommodating service. Was passing through town when our car broke down and needed the issue diagnosed and resolved to get back on the road. David and team got us in and diagnosed and back on the road with a new fuel pump and recoded fuel flow control quickly and at a reasonable cost. The team then went above and beyond to support in diagnosing and escalating a towing company damage issue which they certainly didn't have to do. Highly recommended.



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02/04/2023

Honest, explained things well, friendly!



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01/19/2023

Great they did a great job and explain everything in detail.



reviewiconA garage with Honor and Compassion! They DO the RIGHT THING!
12/19/2022

David and the folks at Madison Automotive are not only true professionals but also have hearts of gold. SCENARIO: on a Tuesday evening we get the call, your brother was running and was struck by a vehicle. He is in North Carolina. We live in Dallas. Storm of the season has tornado warnings in Dallas all over the Mid-South. The same system should be hitting NC the next day. Only option, Drive 16 hours. At 2AM as we near Memphis the van begins to misfire. No choice but to discontinue and wait for a dealership to open up. We go to 2 Dodge/Ram dealerships and are told they can't help or fit us in for 5 days. We stop at a random shop who could help but not that day. They provide two leads. I chose poorly and wasted an hour waiting for the tech who said he could look at it in 10 min. Called David and the folks at Madison while waiting. He offered immediate assistance. Within 2 minutes of showing up he had a tech looking at it. Short story from here he had us on the road with a new fuel injector and some additional engine maintenance work in under 3 hours despite being significantly stacked up with other work. In a world were the tendency is to not believe what the client tells you, David was willing to trust his clients and do the right thing. Thanks to the great folks at Madison and the Emergency Room team we made it in time. Can't THANK and RECOMMEND this shop enough.



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10/11/2022

Excellent customer service, competitive prices, and the most experienced mechanics in Shelby County. David is your man for all thing mechanic.



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09/19/2022

Had a problem with my truck didn't have an appointment they took it anyway great job. Everyone at Madison Automotive Top Notch professionals thank you.



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07/24/2022

Honest and quick!



07/04/2022

We were on the Hot Rod Power Tour that started this year in Memphis. We left Graceland heading back to the Hotel and my car just stopped at a stop light. We were able to get a tow company to pick up the car and bring it back to the Marriot East Hotel. The driver did recommend we call Madison. When we called the person who answered said they had taken care of one person from the tour already but were backed up over 1 week and really could not take us in! Did give us another recommendation. About 20 minutes later, they called back saying the boss would take us in if we could get the car in asap! We called a tow truck and got us to Madison. I believe it was the owner who said he would try and get us back on the road so we could continue on the tour. Using their diagnostic equipment, they found a loose connection causing the motor to shut off! They were able to salvage the bus bar and salvage the main fuse box! They keep me informed every step of the way! This is one very professional and highly qualified shop. While waiting I was extremely impressed in the way they treated customers coming in their door and on the phone. They had me on my way by 12 pm. Satisfied is way too simple a word for my experience. I cannot thank them enough for what they did for me. If you're ever in the Memphis area and need automotive work definitely call Madison! Wareham, MA.



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05/26/2022

Madison Automotive is the place to go if you want your work done right the first time. No hassle, no markup, no trying to sell you what you don't need. Good guys.



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05/25/2022

I take our work vehicles to Madison Automotive. I have begun taking my personal car to them. They have always been fair and reasonable. I would recommend Madison to friends.



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05/11/2022

Only place I trust in town with my vehicle.



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05/08/2022

Fast service.



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04/05/2022

Had a small coolant leak. They diagnosed and repaired in one day. This is my second vehicle I have taken to them and they have always been fast, done great repair, and had great communication!



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02/14/2022

They took the time to try & diagnose an ongoing issue that no one else cared to. Reasonable price & IT SEEMS TO BE FIXED!



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02/05/2022

Did a great job of getting my van working.



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01/29/2022

It was very reasonable and quick service. I brought my car in and it was fixed the same day.



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01/11/2022

Thanks to Dustin and the team up there, they got my Equinox together! You all are great thanks so much for your time, concern and consideration. I appreciate your services.



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01/08/2022

I trust the crew at Madison to repair my vehicle. They explain what's wrong and what it's going to take to fix it. They're also good at letting me know what future maintenance may need to be done. Friendly staff and trustworthy.



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08/21/2021

Good honest place to do business



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08/03/2021

My go to shop for my overflow



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06/27/2021

Great!



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06/19/2021

Love this company.they always do a good job,in a timely manner.



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06/19/2021

I absolutely LOVE THESE GUYS!!! They are ALWAYS patient, professional, informative, and friendly, AND... they know what they are doing. They have always repaired my cars in a timely manner, they've always been truthful in the diagnosis of the issues I was having with my vehicles, and they have very competitive pricing. Again, I LOVE THESE GUYS!!



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06/11/2021

They exceeded our expectations. Very professional and friendly. They fixed the car ahead of schedule, which we really appreciated.



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06/08/2021

Great people Paul is the best!!!!!



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05/11/2021

We followed Brent Redwine to this location and the service has always been wonderful. Trustworthy and honest - - you find that in a mechanic, and you stick with them. Everyone needs a good lawyer, a good doctor, and a good mechanic. Check this one off your list.



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04/24/2021

Detailed diagnosis and quick turn around. Explained fully what needed to be done and in what order it had to be done. Price was reasonable. Overall experience was excellent on all levels. Highly recommend.



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03/30/2021

Great service very communication well take of me. Thank you



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03/26/2021

Super customer service and had me in and out in a day. Those guys are great.


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03/22/2021

I've known the owner since he was a young guy working out of his garage. He and his team are one if the sharpest groups you'll find. They can work on almost anything, but the Toyota work is unbeatable.



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03/02/2021

Fast professional



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02/15/2021

Have used them many times through the years. They are great. Most recently had them check out an electrical problem. It was diagnosed and completely fixed within a few hours. THANKS MADISON!!!



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02/10/2021

Quick and easy. Friendly professional



reviewiconVery Affordable
Car & Truck Care, near Memphis, TN
01/29/2021

So I been with them for 3 year for several jobs not only are they efficient they are very affordable!!! The customer service is even better!!! I recommend to ANYONE!


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12/28/2020

I had an oil leak that I couldn't track down so I asked Madison automotive if they wouldn't mind helping me. They went above and beyond with trying to find my problem and also kept me in the loop daily. In the end they found where the pesky leak was coming from and did it in a timely manner which I more than appreciate. Awesome place which I plan on using again.



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12/16/2020

They are very professional and just the best customer service and the lady who set at the front desk she is special and makes their business stand out from the rest. My truck has been there a couple of times and I'm always please with their work. Outstanding place 5 stars.



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11/25/2020

OLD FRIEND from NEIL's @ madison/Mclean



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11/25/2020

I always recommend them. They are friendly and professional.



reviewiconHighly recommend!
10/13/2020

These guys went above and beyond to help me with several issues on my truck. Excellent service from beginning to end, highly recommend!


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10/12/2020

David and his team were extremely professional, helpful, and efficient. They went above and beyond to help me get my truck fixed up. Perfect experience from beginning to end. Recommend 100%



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10/05/2020

These guys know their stuff! All types of makes and models there. They worked on my Corvette and I couldn't be happier. I would recommend them to anyone.



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09/30/2020

These guys know their stuff! All types of makes and models there. They worked on my Corvette and I couldn't be happier. I would recommend them to anyone.



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09/23/2020

Brent Redwine is an automotive genius!



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09/11/2020

David and his team always get my car fixed quickly! They are honest and reasonably priced.I highly recommend them!!!



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05/10/2014

Great group of guys. Stop by and give them a try.



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07/15/2015

Billy and David you guys are the best!!! Thank you so much, my air conditioning in my car feels great! Thanks for saving us from the summer heat!!! I will be bringing my car back to you in the future for your great service!



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12/03/2016

David and the guys are awesome. They can fix anything.



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12/14/2016

Awesome service! Very friendly and thorough. Definitely recommend these guys!



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01/31/2017

This is not a solicited rating. I would not trust anyone else to service my cars/trucks. As long as I'm in memphis, madison automotive will be the only ones I trust. And trust is hard to come by.



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02/03/2017

My recent experience with Madison Automotive will leave me as a lifetime customer. I highly recommend them and would not trust anyone else with my car.



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04/06/2017

David and his crew have taken care of our vehicles for years. I would not take my car to anyone else. Honesty, Integrity and great customer service is what sets them apart from the rest. I highly recommend them!!!!



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03/07/2018

The dealership told me that the head gaskets were seeping oil, and wanted to charge me $3200 to fix the issue. I got a second opinion from Madison Automotive, who told me that it was only the valve cover gasket, which was only a few hundred to fix! I appreciate an honest business!



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05/05/2018

Great experience. Will go back if needed..........



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12/05/2012

One word: OUTSTANDING!



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12/22/2014

BEEN SEEING THESE GUYS FOR A FEW YEARS AND JUST HAVE NOTHING BUT EXCELLENT RESULTS FROM THEIR SERVICE AND TREATMENT OF THEIR CUSTOMERS. I AM NEVER MADE TO FEEL ANYTHING BUT WELCOME AND COMFORTABLE WITH MY CONTACT WITH THEM AND WITH THE SERVICES PREFORMED THERE. YOU WOULD NEVER BE SORRY YOU PUT YOUR TRUST AND YOUR CAR REPAIR IN THEIR HANDS. MYRTLE EASTIN 12/22/2014.



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12/01/2015

David and staff, thank you for taking care of me, my car drives so much better. You guys ROCK!



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06/13/2016

Excellent service; most importantly HONEST and dependable.



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01/13/2017

These guys are the best, they informed me of all my options before just assuming I wanted repairs done. I highly recommend Madison Automotive to anyone who wants good quality work done on their vehicle.



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01/13/2017

Impeccable Customer Service



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08/27/2017

Great service they get it right the 1st time



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09/03/2017

Great service! Very understanding and affordable. They fixed my truck when nobody else would even try. Thank you Madison Automotive!!



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09/22/2017

Excellent job. I thank them for the fine service. Wonderful staff.



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01/15/2018

Fast



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03/13/2018

Good folks. Really helped me out of a pinch. Thanks



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04/10/2018

Good people. Fair prices. They shoot straight. Never have I had that "I'm being talked down to bc I'm a woman" experience. I know more about cars than my husband. Do not act like I can't keep up. They don't. Doesn't matter how well you follow or not. They will break it down for you if you need them to or they will just shoot straight with you. Don't have enough to fix it all. Tell them. They will help prioritize the repairs. Good place run by good people.



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04/23/2018

I'm so glad my coworker referred me to Madison Automotive. My car wouldn't cut on and I couldn't figure out why. They knew exactly what was wrong and took care of it right away for a great price! It only took them one day to fix my car and I was back on the road. My car works like brand new. Thank you to the staff at Madison Automotive. I appreciate you guys!!!



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05/22/2018

Family owned fast friendly service and will ensure your vehicle is 100 at it best before returning it to you



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06/16/2018

Great place to get your car worked on people are very nice and they get you in and out of there



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07/03/2018

Terriffic customer service. Didn't charge me for an issue that I thought I had but did not, and on another vehicle, they called me and thoroughly discussed what they found before moving forward. They did not come up with a list of things that could be done, they only suggested I do what really had to be done now.



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08/06/2018

We had one of the most complicated automotive jobs sent to Madison Auto, and they handled it better than a dealership. I would recommend this shop to anyone needing expert automotive repair, and consider them to be one of the most reputable and honest shops in the business. Thanks again, David for the professionalism and integrity you showed us!



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11/15/2018

Great customer service



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01/17/2019

Madison automotive has always done us right!! They are courteous and professional, and I never feel like I've been jipped when it comes to the bill. I would highly recommend madison automotive for all your car care needs.



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01/18/2019

Have brought all my vehicles here for an array of services. They have always done exactly what they promise. Fair price and excellent work. I brought my wife's SUV in with two separate issues. Turns out both problems were caused by one thing. They didn't try to double charge for two repairs. Very straight and honest. I highly recommend them. When you call ask for Savanna. Great customer service.



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01/23/2019

Madison Automotive is an excellent car shop. They are very knowledgeable and will explain exactly what needs to be done to your vehicle. Unlike other mechanic shops, they are honest and up front about everything and are always willing to go the extra mile to make sure the job is done right.



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03/11/2019

David, Savannah and the whole staff at Madison Automotive do a great job. They are honest, fair and quick. The thing you don't get from most shops is transparency, but David wants his customers to know what is going on - good or bad. Thanks for what you do Madison Automotive.



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04/10/2019

Awesome people with great service!



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04/10/2019

Clean lobby/waiting area. Friendly polite staff. Kept updated on what was going on with my car. 10/10 would recommend to anyone looking for fair honest mechanic work.



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04/10/2019

I've been taking my cars here for over ten years. Honest, dependable, fair. Highly recommend!! Madison Automotive is top notch!



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04/10/2019

Excellent service, go way above and beyond to take care of me



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04/10/2019

Always feel like a VIP when we have our vehicles repaired at Madison Automotive. They are always knowledgeable and friendly.



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04/10/2019

Fantastic shop that will fix any & all issues. Everyone is professional and honest. Been taking my vehicles (and trailer) here for 10 plus years. Go there, it'll be the best decision you've ever made for your automobile.



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04/10/2019

Friendly and courteous customer service and expert auto repair. Every experience has been a great one.



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04/13/2019

I recently purchased a vehicle from local dealership which had what was thought to be a battery issue. Dealership sent me to Madison they checked batteries which tested out fine but the alternator was bad it was around 4:45 closing time was 5:00. Once they got ok from dealer I had 3 guys under my hood long story short NASCAR needs these guys they had me up and running and I beat 5 o'clock traffic leaving Memphis headed back home. Not only that but these guys committed up front to if it's past 5 so be it 'we are going to have your truck running right before you leave our shop'. I don't go to mechanic shop very often but if I need on in Memphis you can bet it will be Madison !!



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04/19/2019

Great place



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05/29/2019

Great service and attention to problem



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06/08/2019

5 star 100%



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06/26/2019

Awesome automotive work and customer service!



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07/15/2019

Friendly service. Had issues with aircon. Went to two other service centers to get it looked at as it had the 1234 freon in it, and they found and fixed the problem in 2 hours compared to the dealership telling me they would keep vehicle for 3 days and no loaner vehicle for another 3 weeks. Was spendy, but because of the new freon not the center.



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08/05/2019

Great service, honest folks



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08/28/2019

Great customer service and they do excellent work.



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09/02/2019

Absolutely the best machanic around. Great prices also.



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11/13/2019

Awesome place to bring your vehicle! Very knowledgeable, honest, and fair. David and his brother Mike know their stuff and run a good operation.



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12/28/2019

Very good mechanic shop.



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06/01/2020

They get the job done and keep you informed



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07/21/2020

I got in early and got out early good job.



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08/17/2020

The only ones I trust with my vehicles



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08/21/2020

I used to take my work van there for years. Dave and his crew has always done a great job now I take my personal car there. They are very detail when it comes down to explaining what's wrong with your car before they actually start the work.



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OUR REVIEWS

 (103 Reviews)
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Super nice staff, transparent and fair pricing, highly recommend! I’ll definitely return to them for future maintenance!

, 02/28/2024

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