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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Madison Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Madison Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (95 Reviews)
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reviewiconElectric and Hybrid Vehicle, near Memphis, TN

Great shop. They got my 2017 Kia Niro in sooner than anywhere in town could. They had a diagnosis same day, they couldn't eliminate my problem, due to not having a specific tool kit that they unfortunately don't have at this time, but explained in detail that I had a small leak. They refilled it showed me how to check it and what fluid I needed to refill with and got me back on the road. My car is running fine and I have more knowledge about how it works.

, 02/09/2023

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ASE (Automotive Service Excellence)
ASE Master Technician
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Car Care Aware